Why Does Scope Creep Happen?
It’s typically a result of unclear boundaries. Without a structured process to handle changes or communicate what’s included, clients may assume adjustments are part of the initial agreement.Scope creep also occurs when there’s no real-time way to capture and track these evolving needs, leaving businesses to rely on manual processes or outdated documentation. Common reasons include:
- No clear scope of work upfront
- Clients requesting “small tweaks” that snowball
- Untracked changes slipping into workstreams
- Teams agreeing to extra work without approvals